Privacy Policy

Effective date: [18.10.2025]
Controller / Owner: [Stressmanagementhub / operating from India. 

Contact: [connectl@stressmanagementhub.com]
This policy explains what personal data we collect, why we collect it, how we use it, who we share it with, and the rights you have under Indian law.

1. What personal data we collect

We may collect the following categories of personal data, depending on your interaction with the site:

A. Information you give us

Name, email address, phone (if you sign up for newsletters, contact us, or request downloads).

Comments, feedback, forum posts or messages you post to the site.

B. Automatically collected information

Technical data: IP address, browser type/version, device identifiers, operating system, pages visited, date/time stamps, referrer URL, and analytics data.

Cookies and similar technologies (see Cookies section).

C. Third-party sources

If you sign in or interact via social platforms (Google Sign-in, Facebook/Instagram login, YouTube), we may receive basic profile information from those platforms subject to your consent and the platforms’ policies.

2. How we collect personal data

Directly from you (forms, newsletter sign-up, contact forms, comments).

Automatically via cookies, web beacons, server logs and analytics tools (e.g., Google Analytics).

From third parties when you use social login or interact with social media plugins.

3. Purposes of processing and legal bases

We process personal data for the following purposes:

To provide website content, newsletters, downloads and communications (consent / contract performance).

To respond to inquiries and provide support (legitimate interest / consent).

To analyze and improve the website and user experience using analytics (legitimate interest).

For security, fraud prevention and legal compliance (legal obligation / legitimate interest).

To comply with local law and respond to lawful requests (legal obligation).

Under the DPDP Act you have rights relating to consent and access, and we will honor requests to withdraw consent where applicable. 

4. Cookies and similar technologies

We use cookies and similar technologies to operate the site, remember your preferences, and provide analytics. When required by law or best practice we will obtain your explicit consent for non-essential cookies (for analytics, tracking, marketing). You can manage cookie preferences via the cookie banner or browser settings. Guidance on consent management and cookie banners has been issued and is evolving in India; follow recommended patterns (Accept/Reject/Customize). 

5. Use of third-party services (Google, YouTube, Facebook, Instagram)

We use or embed certain third-party services:

Google services (Analytics, reCAPTCHA, Maps, Ads): Google may collect information for analytics and service delivery. Their processing is governed by Google’s privacy policies. If you do not want Google Analytics to collect data about your visit, you may opt out by disabling cookies or using Google’s opt-out tools.

YouTube: Embedded videos may set cookies and YouTube (Google) may collect data as per their policies when you view/engage with an embedded video.

Facebook & Instagram: Social plugins (Like, Share) and login features may send data to Meta. Using social login means the platform may share basic profile fields with us (subject to your consent).

We recommend reading each platform’s privacy policy to understand how they process data. We only share data with these services as necessary to deliver features or when you expressly link accounts.

6. Data sharing and disclosure

We may share personal data with:

Service providers and processors (hosting, email delivery, analytics). These vendors are contractually required to process data only on our instructions.

Legal and regulatory authorities where required by law or to protect our rights.

In the event of a merger, sale, or transfer of business assets, personal data may be transferred to the acquiring entity under contract.

When personal data is transferred outside India (e.g., cloud providers), we will ensure appropriate safeguards are in place, as required by applicable Indian data-protection rules.

7. Data retention

We retain personal data only as long as necessary for the purpose collected, to meet legal obligations, resolve disputes, enforce agreements and for legitimate business needs. Specific retention periods will be aligned to legal/regulatory requirements and will be documented internally.

8. Your rights

Subject to applicable law you may have rights to:

Access your personal data and obtain a copy.

Correct or update inaccurate data.

Withdraw consent to processing (to the extent processing is based on consent).

Request deletion or erasure (subject to legal exceptions).

Lodge a complaint with the relevant authority (Digital Personal Data Protection Act provides for a redress mechanism).

To exercise rights, contact: [connectl@stressmanagementhub.com]. We may request identity verification before actioning requests.

9. Security measures

We implement reasonable technical and organisational measures to protect personal data from unauthorized access, disclosure, alteration, and destruction. However, no system is 100% secure — we cannot guarantee absolute security.

10. Children

Our site is not intended for children under 18. We do not knowingly collect personal data from children. If we learn that we have collected data from a minor without parental consent, we will take steps to delete it.

11. Changes to this policy

We may update this Privacy Policy. We will post the revised version with an updated effective date. Significant changes may trigger additional notices or consent requests as required by law.

12. Dispute resolution & governing law

This policy and our processing follow the laws of India. Any disputes will be resolved under Indian law and the courts of [City, State], India shall have jurisdiction.

13. Contact / Grievance Officer

Data Protection Contact / Grievance Officer:
Name: [Suparna Dey]
Email: [connect@stressmanagementhub.com]
Address: [Tarulia First Lane, Mission Bazar, Kolkata]
We will acknowledge and seek to resolve grievances as per applicable Indian IT/intermediary rules and DPDP Act guidance.